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Change Management Consulting

The pace of change in healthcare has increased dramatically and it is common for organizations to struggle with making it happen. Even the "right" changes can fail when we don't have a strategy that takes the human factors of change into account. PLG's background in Big 4 Change Management Consulting brings the skills necessary to help your organization build their Change Competency and improve their ability to operate and perform during times of rapid transition.


  • Communication gaps and a lack of trust between administration and impacted physician teams

  • Significant levels of resistance (overt or covert) to planned initiatives

  • A lack of effective physician leaders to lead consistent, high-quality care across programs

  • Inability to meet expected performance metrics

  • Lack of training in effective change management strategies that minimize the negative impact on stakeholders

... PLG helps you to identify and take action on the critical strategic elements that will address the complex human factors and drive sustainable change within your organization. Elements such as:

By proactively addressing the challenges that many healthcare organizations experience during change - e.g.:

Who is sponsoring the change?

Are they visible?

"On behalf of Covenant Health System, I'm pleased to endorse Ashley Wendel and Physician Leader Group as a valued business partner. Over the past two years we have engaged Ashley as a physician executive coach and also as our primary change management consultant for our Electronic Health Record (EHR) implementation. As an executive coach, Ashley has been extremely successful in helping our Chief Medical Officer transition from his medical practice to a very demanding administrative role. Ashley brings great talent in helping physicians navigate the steep learning curve of this transition. As a change management consultant, Ashley was engaged late in the game during our EHR implementation to help us overcome several organization and structure challenges. In short order, Ashley was able to help our team diagnose potential gaps and establish a working structure that enabled our implementation to proceed successfully. In both engagements, Ashley helped our organization realize positive outcomes."

Troy Thibodeaux

Former CEO, Covenant Health

"I have worked with Ashley extensively on the Board of Directors of a non-profit, the Behavioral Diabetes Institute. Ashley is very skilled in organizational dynamics and has helped the Board become more effective and focused. She is is a great facilitator, strategist, and communicator.​"

Jerry Penso, MD

President & CEO, American Medical Group Association (AMGA)

"As a consultant, Ashley applies a facilitative style that resonates well with her clients. She has a great approach in team settings that allows her to get the best thinking out of each team member, maximizing productivity and effectiveness while still helping the team achieve desired outcomes. Two thumbs up!"

Clarissa Del Mundo Riggins

VP, Product Development


"Thanks to Ashley's dynamic guidance, our moribund organization has been brought back to life. Her insight, enthusiasm, ability to ask probing questions, and adept organizational and planning skills have made an enormous difference to our company. She has helped us move quickly from talking about change to actually making things happen. She would be a great gift as a consultant to any company."

William Polonsky, Ph.D

President & Founder, Behavioral Diabetes Institute (BDI)

We focus on key phases of the change process, including:Our solutions use evidenced-based, validated methodologies that have been    fine-tuned for healthcare. 

  1. Conducting a Gap Analysis, that identifies your organization's barriers and current readiness for change


  2. Creating a comprehensive Change Management Strategy tailored for your unique group, and focused on integrating your organization's current implementation processes with the critical strategic elements seen above

  3. Creating an integrated Change Implementation Plan that identifies key activities and considerations per critical phase of the transition process, including best-practice tools and templates that will drive change management implementation across your organization




Want to Learn More?  Contact Us for a Complimentary Consultation

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